We’re super proud of all of our products and stand behind them 100%, however we also understand that due to the complex nature of the WordPress ecosystem they can’t work perfectly for everyone. We’re happy to provide a full refund within 30 days of your original purchase.
- We will process your refund as soon as we’re able to. In some cases we might ask you for the opportunity to resolve the issue for you.
- Refunds may only be issued within 30 days of the purchase date. After 30 days no refunds can be processed.
- We reserve the right to deny refund requests if we deem it necessary.
- We cannot cover any differences in exchange rates between the time you purchased and the time you are refunded.
Before requesting a refund we do ask that you get in touch with support and allow us to try and resolve any issues or incompatibilities between your site and any of our products.
If you do require a refund and you fulfil all the above requirements then you can submit a request via our online support.