Terms and Conditions

The gist:

We (the folks at WPArtisan) create and distribute free and paid plugins, themes and extensions for the WordPress platform. Most of out products have a free version with the option to upgrade to a paid version or purchase additional premium features. Most purchases are subscription based and billed annually, this provides continued access to support, updates, new features and security patches for our products.

The Terms:

1. Plugin Licensing

WPArtisan and all our products, unless otherwise stated, are licensed under the GNU General Public License (http://www.gnu.org/licenses/gpl.html) version 2.0 or later.

2. Automatic Updates

Automatic updates are available to customers who have purchased a license and who have an active and valid subscription and license key

For WP Native Articles, automatic updates are limited to the number of sites specified on the Pricing page.

Updates are provided for a term of 1 year from the time of purchase. After 1 year you may purchase a license renewal to continue receiving product updates.

3. Support

WPArtisan offers WordPress plugins “as is” and with no implied meaning that they will function exactly as you would like or will be compatible with all 3rd party components and plugins. We do not provide support services for WordPress itself or other WordPress plugins we have not developed.

Support for plugins sold and distributed by WPArtisan is only available for those who have an active, paid extension license.

Support and automatic product updates are provided for a term of 1 year from the time of purchase. After 1 year, a new license will need to be purchased in order to continue receiving support and product updates.

Whilst we attempt to provide the best support possible for our plugins, we do not guarantee that any particular support query can, or will be answered to the extent, or within a timeframe that the inquirer is completely satisfied.

License holders cannot distribute, freely giveaway, or resell their license key. The license key is only transferable by contacting us and requesting an official transfer of the license to a new owner. The license is intended to be used on the license holders web site(s). Client site usage is permitted in situations where the license holder maintains an ongoing relationship with the client as a consultant. Service providers (e.g. web hosting companies) are not permitted to purchase a single license to use on all of their customers’ sites. Only the license holder is permitted to request support or access support resources.

License holders are not permitted to re-post support content or documentation on any external websites, social media outlets, etc. Posting screen captures of this content is also prohibited. Violation will be grounds for immediate termination of the support license and all access to support content and product updates will be discontinued.

4. Plugin Delivery

After we have processed your payment successfully, you will receive an email with your order number and other purchase information. Your license key is available in your account area along with your plugin downloads. You can download the plugin by logging into the account created for you when purchasing the plugin and clicking on the appropriate link.

The email may take up to 1 hour to arrive, but usually happens within minutes of placing the order. Should you not receive an email containing your information, you can contact us through http://docs.wp-native-articles.com to request your purchase information.

Access to re-download purchased files will be granted so long as your license key is valid. If a license key expires, download access to the associated files will be discontinued until such time as the license key is renewed.

5. Ownership

All plugins are property of WPArtisan. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited.

Our plugins are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use our plugins.

6. Site Content

All site content, including imagery and documentation that is published on wpartisan.me, wp-native-articles.com or any of our other sites is the property of WPArtisan. Any replicated site content must be authorised in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of WPArtisan.

7. Price Changes

WPArtisan reserves the right to modify, change, cancel or upgrade a plugin subscription and/or license key without prior notice or consent. Prices of all products are subject to change without prior notice or consent.

8. Refund Policy

Refund terms and conditions can be found here.

9. Emails

WPArtisan may on occasion send you email notifications related to your plugin licenses. We may also send you occasional email newsletters relating to WPArtisan updates, promotions, WPArtisan extensions and the like. We will never sell or release your email to any third party vendors. You may opt out of these emails at any time without penalty.

10. Warranty

Our plugin is guaranteed to function on a clean installation of WordPress. We do not guarantee it will function with all 3rd party plugins or with all web browsers. We are not responsible for any plugin compatibility conflicts that may occur. It is our policy to support our plugins as best we can and we will provide support for 3rd party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing this plugin.

11. Acceptance

By purchasing our product(s) you indicate that you have read and agree the Terms & Conditions detailed on this page.

12. Severability

If any part of this agreement is declared unenforceable or invalid, all remaining clauses in this agreement shall remain binding on the customer.