How do I get updates?
Updates happen through the WordPress admin in the same way as other plugins. If you’ve got a valid licence key then updates are free of charge.
Is it Multisite compatible?
Yes. Multisite installs only require a single licence to get updates. There are also tools in the network panel for setting default site options and resetting options.
Can I cancel my subscription?
Yes. You can cancel your subscription at anytime from your account page. You’ll continue to receive updates until your licence expires, one year after purchase.
Why do I have to renew my subscription?
You need a valid licence in order to continue receiving updates and new features. All licences are valid for 1 year after purchase.
What’s the refund policy?
We stand by our product and customer satisfaction is our top priority, but if for any reason you’re unhappy we will provide a full refund within 30 days of purchase.
How do I get support?
Full documentation, tutorials and knowledge base is available at docs.wp-native-articles.com. Alternatively you can contact us directly on your account page here.
I have a pre-sales question
We’re happy to answer any pre-sales questions. Please get in touch by emailing firstname.lastname@example.org.